Technical Author & Trainer in Sunnyvale, CA, USA

Über uns

RE’FLEKT ist ein Technologieunternehmen mit Hauptsitz in München, das Unternehmen die selbständige Entwicklung eigener Augmented- und Mixed Reality-Anwendungen ermöglicht. Die technologisch führenden Plattformen machen AR und MR erschwinglich und skalierbar, um vorhandenes Know-how im Unternehmen in maßgeschneiderte Augmented- und Mixed-Reality-Lösungen zu verwandeln.

Mit Kunden wie ABB, BASF, Bosch, Porsche, Roche und Siemens liefert RE'FLEKT Technologielösungen für eine Vielzahl weltweit führender Branchen. Seit der Gründung im Jahr 2012 hat sich RE’FLEKT zu einem internationalen Team mit über 50 Mitarbeitern an zwei Standorten in München und Sunnyvale (USA) entwickelt und wurde als “Gartner Cool Vendor” für bahnbrechende Technologieentwicklung ausgezeichnet.

Intro

At RE’FLEKT, one of the leading Enterprise Augmented Reality companies based in Munich and San Francisco, we develop enterprise solutions to build the workplace of the future. Our international and interdisciplinary team of software developers, user experience designers and communication speciaIists create unique and sophisticated software with breath-taking technology.

We simplify the challenging work of technicians in increasingly complex work environments to make work easier and more efficient. To strengthen our fast-growing team, we are looking for a Technical Author & Trainer (m/w/d) for our Silicon Valley office in Sunnyvale, CA, USA.

This new position allows you to create your own role as Tech Trainer & Author – a unique opportunity for people who want to change the way we work in the future!

Deine Aufgaben

Enable our customers and partners to fully understand the value of content automation and remote collaboration with Augmented Reality.
Train our enterprise customers and partners in utilizing our Augmented Reality ecosystem to improve their workflows.
Develop, organize and deliver technical training programs, related materials and/or interactive courseware for customer and internal training.
Author Augmented Reality scenarios for maintenance, operations and training with our content platform REFLEKT ONE.
Working closely with customers to understand and capture needs and requirements to solve their problems and improve our solutions.
Providing ongoing support for customers and partners post implementation.
Working closely with general management, sales and customer support team to ensure high customer satisfaction.
Identify business cases and valuable scenarios for our customer and partners.

Wen wir suchen

Motivated team player who wants to create the workplace of the future with us.
2-3 years previous experience working as a technical author and/or trainer.
Good communication and presentation skills for customer and partner trainings.
Experience with technical documentation (XML-based), CAD data and 3D software.
Experience with TIS systems or Cortona is a plus.
An ability to communicate technical information to non-technical audiences in a way that is easy to understand.
Industry background or technical expertise to understand the use of AR in enterprises.
Team player who can adapt easily to others and work well under minimum supervision.

Warum RE'FLEKT?

Because all systems are GO and we are ready for an epic take-off! We are already one of the most well-known and successful technology start-ups in the field of Augmented Reality. We were named by ABI Research as the most innovative company in the AR environment worldwide, Gartner Research named us „Cool Vendor“ and Handelsblatt and McKinsey listed us in the Top 10 Best Digital Companies in Germany.

We started in Germany, now we are expanding our activities to Europe and the USA. We will give you extensive design options and let you work independently – all in an environment with flat hierarchies. Our working atmosphere is characterized by personal appreciation, mutual respect and honesty. And we‘re still a startup! So we are your second family, we have a well-rehearsed football table culture, as much caffeine as you can handle and daily fresh fruits to compensate.

Get to know us - we look forward to seeing you!